FAQs

If you have any questions, please check our FAQs below or call to talk to us if you prefer
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What is the right size system for me?

It’s important to design a system that’s right for you and there are a number of factors to take into account:

  • What is your budget?
  • What is your power usage and are you at home during the day to take advantage of the power generated?
  • What is your future power usage likely to be? Will you want to charge an electric vehicle or install an air/ground source heat pump as this will increase electricity usage?
  • Are you interested in a quick pay back or is your motivation in reducing your carbon footprint?
  • What space is available for the solar panels?

It’s important to design a system that’s right for you – we’re here to help so come and talk to us.

How do I know how much I have generated?

As part of every system we install, you have an app which allows you to see how the system is performing. This shows how much you are generating at that moment as well as a host of historical data including a graphic display of the days production, production over the last months, days and years, and a guide to C02 savings you’ve made.

How much does a solar system cost?

You can expect to pay £6,000-£8,000 for a small size domestic system without batteries (no VAT charged). This will of course vary depending on factors like overall system size, access to your roof, location etc. We only use quality solar panels and inverters and each system is designed around your specific needs.

In recent years, prices have decreased steadily and continue to stay at an attractive rate, meaning that the return on your investment and payback times have remained attractive.  Get in touch to discuss your needs for an accurate quotation.

Do I need a battery?

If you’re not at home during the day and not able to use the power generated from the solar then it may makes sense to have a battery. It also depends on your power consumption; if you use more electricity than the solar can provide, you can make use of off-peak tariffs to import power when the price of electricity is at its lowest and store it in the battery for use later. Finally, do you want back-up in a power cut? It’s important to design a system that’s right for you – we’re here to help so come and talk to us.

How long do solar panels last?

Solar panels are designed to last a lifetime though they will lose some power over time. What’s important is choosing ones that loose less. The Meyer Burger panels we supply are warranted for 25 years with output reduction per annum of 0.25%. Over 25 years, the output will have dropped by 6.25%. This is significantly less than the 15% for most other panels, meaning that over the lifetime of the system, the panels will produce more power for longer.

As a REC Professional Installer, we extend the 20 year product warranty for the REC TwinPeak 5 modules by 5 years, giving you a warranty of 25 years in total. This is also much longer than the standard 10-12 years.

Will I need planning permission?

Roof mounted solar panels don’t usually require planning permission as they come under ‘permitted development rights’. These rights don’t always apply though if your building(s) is listed, in a conservation area or AONB. Planning permission will almost always be required for ground mounted systems. If you are in doubt about planning requirements please just give us a call on 01432 861047.

Do I need to clean my solar panels?

In the UK, we generally have enough rain in the UK to wash off any excess dirt on the panels. The panels have a special coating which prevents water droplets sticking to the surface, taking dirt and debris with it.  Occasionally it might be necessary to clean your panels, if for example there’s a build-up of dirt such as bird droppings on your panels.

How do I apply for a Smart Export Guarantee (SEG)

Once the installation is done, we will email your MCS certificate, approval letter from your Distribution Network Operator (DNO) and the invoice.  With these two documents, you can then sign up with your energy supplier for the SEG.